On the morning of 19 June 2020, Ms Uvarani D/O Govindarajoo was heading towards Marymount MRT Station. Ms Uvarani noticed a mother rushing towards the train with her pram at one-north MRT Station.  As the door was closing, the mother only managed to get the pram into the train while she was left on the platform.  Being a mother of a young child herself, Ms Uvarani instinctively signalled to the mother to calm down and checked on the toddler.  After ensuring that the toddler was safe, Ms Uvarani used the intercom to alert station staff of the stranded mother at one-north MRT Station. She also provided specific instructions that she would alight at Buona Vista MRT Station with the pram and requested that the staff meet her at the last train carriage.

When the train arrived at Buona Vista MRT Station, Ms Uvarani alighted with the pram and met the station staff.  She recounted to them what had happened and attended to the toddler while waiting for the mother to arrive on the next train. 

The mother, accompanied by a station staff, arrived shortly thereafter.  Seeing that the mother was visibly shaken and overwhelmed with emotions, Ms Uvarani hugged her and told her not to worry as her daughter was well taken care of.  Ms Uvarani then comforted the mother and suggested that she carry her daughter first. 

When Ms Uvarani was assured that the mother had calmed down, she left to continue her journey after reminding the mother not to rush for the train in future.  The mother was very thankful that Ms Uvarani had stepped forward and helped in reuniting her with her child.

Uvarani receiving the Caring Commuter Award 2020 from Minister Ong Ye Kung at National Kindness Award - Transport Gold 2020 held on 27 Jan 2021.

Photo: Ministry of Transport

The Caring Commuter Award recognises commuters who have demonstrated acts of care to others in need during their daily commute on public transport.

Jointly launched by the Public Transport Council and Singapore Kindness Movement in 2019, the award is presented as part of the Caring SG Commuters movement.